How to Coach Yourself and Others Popular Models for Coaching | Page 131

2.4 PETER HAWKIN’S CLEAR MODEL
Peter Hawkins sees five phases in a coaching process:
1.

Contracting
- Open the discussion
- Set the scope
- Establish desired outcomes
- Agree the ground rules
Examples of opening line:
- How would you like me to coach you today?
- What are we going to do today?

2.

Listening
Use active listening and catalytic interventions to help
coachee develop understanding of the situation and generate
personal insight.
A catalytic intervention seeks to elicit self-discovery, selfdirected learning, and problem solving
For example – ‘Tell me about a previous time when you had
to work with a colleague who you found particularly
challenging … How did you deal with that?

3. Exploring
Help coachee understand the personal impact the situation
is having on him and challenge him to think through
possibilities for future action in resolving the situation.

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