How to Coach Yourself and Others Influencing, Inter Personal and Leadership Skills | Page 47

4. Where will the individual fit in?
5. What will happen exactly? (Step by step plan, training, resources)
The rule of six:
Communicate new information six times in six different ways

2. Planning and implementing the change
1.
2.
3.
4.

Defining actions and tasks that need to take place to advance the change
Assigning responsibilities for these actions and tasks
Creating a timeline for the change process
Dealing with potential problems that may arise along the way, including staff
resistance
5. Defining a means of assessing progress
6. Monitoring the impact of the change on staff and the organization
7. Developing a feedback loop that can provide information to fine tune the change
process as it develops
Critical tools that will be needed for this include:
1. Clearly defined policies
2. Action and communication plans
3. Resources, such as staff training and communication channels.

3. Engaging the people in the process
This is largely about maintaining relationships with people during the change process.
This includes:
1. Including staff and those with expertise or technical capacity with key administrative
and organizational authority in order to ensure successful adoption by the largest
number of staff.