How to Coach Yourself and Others How To Perform On The Job Coaching | Page 85

6.18 Evaluating Feedback
Aim: To develop your understanding about some of the features of constructive and nonconstructive feedback.
Activity 4D
For each example of feedback below, state whether you felt it was constructive, unhelpful or
non-constructive. Where you feel it is unhelpful or non-constructive, try to suggest an alternative
which is constructive.
- Feedback Given
- Type of Feedback
- Alternative suggested
That’s not right, you’re getting to be lazy again, aren’t you?
Everything is wrong, you’ll have to start again.
You pin-boned and skinned that fish really well. Well done!
I didn’t like the way you held that knife, it looked awkward.
Review of activity 4D
Although there are no correct answers to this activity, only suggested alternatives, you must always
bear in mind the following seven features when giving feedback:
1 Start with the positive.
2 Be specific.
3 Offer alternatives.
4 Encourage the trainee to be involved in the feedback.
5. Own the feedback.
6. Adapt to the trainee's needs and level of competence.
7. Leave the trainee with a choice.

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