How to Coach Yourself and Others How To Perform On The Job Coaching | Page 79

6.14 Monitoring Trainee’s Progress towards Competence
What is involved in the process of monitoring?
Having demonstrated the task to the trainee, you now have to monitor the trainee doing the task.
There are three aspects to the monitoring process:

Encouraging the trainee to attempt the task.

Encouraging the trainee to locate mistakes if considerations of safety and cost allow you to do so.

Giving the trainee constructive feedback on their performance during the task.
How to monitor the trainee after demonstrating?
Why is it important to monitor the trainee after demonstrating?
Having carried out a demonstration of the task, you now have to watch, question and listen to the
trainee carrying out the task in order to:
- prevent bad/unsafe habits forming.
- check the trainee's understanding of the demonstration.
- check the trainee's retention and understanding of related knowledge.
Now try Activity 1D and Activity 2D which will help you understand a bit more about some of the
factors that need considering when observing a trainee's progress.

6.15 Being Observed
Aim: To develop your understanding about some of the factors that need considering when
observing a trainee's progress.
Activity 1D
Think of two occasions in your past when you were observed by a trainer, carrying out a task and
you felt under pressure.
Write down in the chart below:
1. your feelings as you remember them.
2. what your trainer might have done to lessen your stress.
OCCASION 1
How I Felt
My stress could have been lessened by:

OCCASION 2
.
How I Felt
My stress could have been lessened by:

Review of activity 1D
There are a number of ways that you can lessen the pressure on your trainee.
These include:

putting the trainee at ease by maintaining a supportive attitude throughout the process.

checking the trainee's understanding of the standards of performance against which they are
being monitored.

checking their understanding of the coaching process.

discussing with them any special requirements they may have.

respecting their right to disagree with what the trainer proposes and explaining the options open
to them.

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