How to Coach Yourself and Others How To Perform On The Job Coaching | Page 7

How do I prepare myself to conduct the coaching?......................................................73
6.12 Introducing The Coaching Session ...........................................................................74
6.13 Demonstrating The Task ...........................................................................................75
Demonstrating a manual versus procedural task...........................................................76
6.14 Monitoring Trainee’s Progress towards Competence ...............................................78
What is involved in the process of monitoring? ...........................................................78
How to monitor the trainee after demonstrating? .........................................................78
6.15 Being Observed........................................................................................................78
6.16 Monitoring Progress By Observation .......................................................................79
How to monitor the trainee’s performance? .................................................................79
6.17 Constructive Feedback..........................................................................................80
Generally, constructive feedback has the following seven factors: ..............................80
6.18 Evaluating Feedback .................................................................................................84
6.19 How Do I Consolidate The Trainees Learning .....................................................85
6.20 What next? ............................................................................................................85
6.21 The Coaching Process - Appendices.........................................................................86
EXAMPLE OF A PRO FORMA FOR INITIAL ASSESSMENT...............................86
EXAMPLE OF PRO FORMA FOR CREATING TRAINEE INTEREST..................86
EXAMPLE OF PRO FORMA FOR COACHING SESSION......................................86
STANDARD KNOWLEDGE ......................................................................................86
POINTS TO CHECK PRIOR TO COACHING...........................................................86
POINTS TO CHECK WHEN INTRODUCING THE COACHING SESSION..........87
POINTS TO CHECK DURING THE COACHING SESSION ...................................87
POINTS TO CHECK WHEN PROVIDING CONSTRUCTIVE FEEDBACK ..........87
SOME GUIDELINES FOR DEVELOPING LEARNING SKILLS............................87
POINTS TO CHECK WHEN CONSOLIDATING THE TRAINEE'S LEARNING..88
HO TO COACH............................................................................................................88
7. Coaching Skills for On-the-Job Trainers ..........................................................................90
7.1 Scope of the document................................................................................................90
7.2 Strategy .......................................................................................................................91
7.3 The OJT Team ............................................................................................................91
7.4 Parameters of a structured training program..............................................................92
7.5 Working with supervisors for successful implementation ..........................................92
7.6 Selecting and preparing coaches .................................................................................93
Selection and Training ..................................................................................................94
Some of the characteristics that make a good coach are (Leach, 1996) .......................94
7.7 Trainees' role in on-the-job training programs............................................................95
Trainees’ responsibility in the relationship ...................................................................95
Setting trainee prerequisites ..........................................................................................95
Evaluating trainee performance ....................................................................................96
Granting company certifications to trainees .................................................................96
7.8 Developing and/or selecting training materials ..........................................................97
7.9 Implementation of the OJT Program ..........................................................................97
7.10 Evaluating the program .............................................................................................98
7.11 Summary ...................................................................................................................99
7.12 References .................................................................................................................99
8. Guide To Conducting A Coaching Skills Workshop For On-The-Job Training ............100
8.1 Goal of this Workshop ..............................................................................................100
8.2 Objectives..................................................................................................................100
8.3 Unit Objectives: ........................................................................................................101
7