How to Coach Yourself and Others How To Perform On The Job Coaching | Page 44

A qualification standard should be prepared consistent with the program's OJT guides and
evaluation standards. It should list the specific procedures and training resource materials required
for each task (e.g., operating procedures, system descriptions, fundamentals text).
This type of information may also be specified on the qualification card/checklist or in other
training documents or procedures. The qualification standard may also include reading assignments,
self-study requirements, study questions, problem analysis exercises, figures and diagrams, and
amplifying information. Qualification standards should not include copies of facility procedures or
training manuals/materials. They should instead reference these resources.
Trainees in an OJT program that requires self-study should find the qualification standard a very
useful document. It provides them with information on what to study, where this information may
be found, and guidance on what they need to learn.
A qualification standard should contain a section that provides a trainee entering an OJT program
with information on how that specific program operates, what will be expected of him/her, and
how/where to obtain training-related help. It should provide informa tion regarding the use of the
OJT checklist and how to use the qualification standard. This section of the qualification standard
should also address (if not included in other training documents or procedures):
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Facility restrictions on unsupervised trainee operation of facility equipment/systems
Guidelines on self-study
Guidelines on improving listening habits
Established goals and how trainee progress will be tracked
How the trainee interacts with the OJT coach/program coordinator
How to prepare for performance tests
Comprehensive testing/evaluation required at the program's completion.
Learning Objectives
Training Content
Coach Activities
Trainee Activities
Resources

Performance-based training programs should require the use of OJT guides (or equivalents) to
ensure consistent delivery of training. An OJT Guide is a document that outlines coach and trainee
activities, learning objectives, training content, and the resources (equipment, material, etc.)
necessary for the consistent conduct of training. The contents of an OJT guide for a specific task
should be based on the training standard portion of the TES. An OJT guide should identify trainee
prerequisites, learning activities, training equipment, and materials needed for training and specific
guidance for their use. OJT guides also provide specific direction to the coach for guiding the
learning process.
Some may question the necessity of OJT guides for on-the-job training. However, one of the most
frequently asked questions is "How can we ensure consistent training from one coach to the next?"
One way to ensure this is by the use of the OJT guide. It may be a part of the OJT qualification
card/checklist or a stand-alone document. In either case it should reference the specific task it
supports and should be organized and formatted to enhance the one-on-one learning process.
OJT guides should not contain copies of facility procedures. Rather, they should reference the
appropriate procedures and provide the coach with task specific guidance which enhances the
learning process. It should not include generic instructions that would be more appropriate in a
training procedure or other type of guidance document. This practice helps ensure that the
system/facility is operated only with approved procedures (which adds realism to the training),
rather than with training materials, and will minimize revisions to the OJT guide as facility
procedures are revised.
OJT guides should be prepared with the assistance of the OJT coach serving as the subject matter
expert (SME). They should be reviewed by an additional SME who was not directly involved in

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