How to Coach Yourself and Others How To Perform On The Job Coaching | Page 17

STEP THREE Build an appreciative and developmental view of the organisation's current and aspirational culture There is nothing worse than being told: 'You need to become a coaching culture.' In several organisations, we have worked with people drawn from across the functions and hierarchy of the organisation to elicit the positive aspects of the current culture, as well as what is not working and what needs to be developed. STEP FOUR Consult with your leaders It is true to say that leaders often get the culture they behave, rather than the culture they want to see. Ask your leaders across the organisation: How can you be the culture you want to see? This builds a hunger for coaching so that the process is demand-led, rather than pushed on people from above. STEP FIVE Develop a select community of appropriate external coaches These coaches should not only be accredited, supervised and experienced, but also fit well with the organisation and be challenging enough to help senior leaders achieve the change needed. This community needs to come together regularly to update them on the organisation and to gather lessons learned from the various coaching conversations while protecting appropriate confidentiality. It is important to ensure that the coaching is not just for individuals but for teams and departments. Culture resides more in the collective relationships than it does in individuals. Individual development will not by itself shift the culture. STEP SIX Build an internal coaching capability You can d