How to Coach Yourself and Others How To Perform On The Job Coaching | Page 163

Steps to Successful Coaching
1. Focus
o Establish rapport
o Communicate your expectations
o Find out what the trainee can do
THEN
2. Explain and Demonstrate
o Explain the steps of the job
o Explain why they are important
o Demonstrate them
3. Observe
o Trainee explains and demonstrates
what the coach presented in step 2
4. Feedback
o Coach and trainee discuss the
performance in step 3
Cycle through steps 2, 3, and 4 to
• Develop the expected performance
• Ensure understanding
• Move on

9.8 Unit 4: Preparing a Training Outline
Scenario: Your neighbour is going to interview for a job in a city 800 miles away. She is planning
to drive to the interview. While talking about her upcoming trip with her, you learn that she has
never changed a tire and that she wants to learn this skill before leaving home. You tell her you
would be happy to teach her the proper and safe way to change a tire.
Task: Develop a training outline for changing a tire.
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A training outline is a set of instructions and considerations that help you teach your
neighbour.
The purpose of the training outline is to help YOU teach the task of changing a tire.
Note that evaluation, including offering feedback, is an important part of teaching.
Teams should include three to five members.

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