How to Coach Yourself and Others How To Perform On The Job Coaching | Page 160

being very demanding is a good training practice. They may have good intentions but end up intimidating trainees. Recognizing that an coach is intimidating trainees is often difficult. Evaluation (reaction) forms should be provided to trainees in an OJT program. The OJT program coordinator or a line/training supervisor should review these forms and conduct periodic evaluations of OJT coaches. They should be able to determine if intimidation is taking place, and if necessary, counsel the coach in ways to eliminate it. Effective Assessment Assessment is key to the learning process and should be built into the program. Simply put, assessment seeks to answer the questions of "How will you know if your trainees have learned the task?" "How will you know if the learning goal has been reached?" The effective assessment wheel will aid this process. The wheel has five components that reflect assessment questions. 1. Do the trainee’s questions show they are engaged in learning? 2. Is the trainee able to answer your questions? 3. Is the trainee able to describe how to perform the tasks? 4. Can the trainee demonstrate the job tasks? 5. Can the trainee perform the job independently? 160