How to Coach Yourself and Others How to Influence, Persuade and Motivate | Seite 233

[18]Albert Mehrabian, Silent Messages (Belmont, Calif.: Wadsworth, 1971).
[19]T. G. Hegstrom, "Message Impact: What Percentage Is Nonverbal?" Western
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[20]Simon Ungar, Mark Blades, and Christopher Spencer, "Mental Rotation of a
Tactile Layout by Young Visually Impaired Children," Perception 24 (1995):
898–900.
[21]John Carton, "Nonverbal Decoding Skills and Relationship Well-Being in
Adults," Journal of Non-Verbal Behavior 23 (Spring 1999): 91–100.
[22]J. Kellerman, J. Lewis, and J.D. Laird, "Looking and Loving: The Effects of
Mutual Gaze on Feelings of Romantic Love," Journal of Research and
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[23]J. D. Robinson, J. Seiter, and L. Acharya, "I Just Put My Head Down and
Society Does the Rest: An Examination of Influence Strategies Among Beggar,"
paper presented to the Western Speech Communication Association, Boise, Idaho
(1992).
[24]J. K. Burgoon, D. B. Buller, and W. G. Woodall, Nonverbal Communication:
The Unspoken Dialogue (New York: Harper and Row, 1989).
[25]J. K. Burgoon, J. B. Walther, and E. J. Baesler, "Interpretations, Evaluations,
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[26]J. D. Fisher, M. Rytting, and R. Heslin, "Hands Touching Hands: Affective
and Evaluative Effects of an Interpersonal Touch," Sociometry 39 (1976): 416–
421.
[27]J. Hornick, "Tactile Stimulation and Consumer Response," Journal of
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[28]Ibid.

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