How to Coach Yourself and Others How to Influence, Persuade and Motivate | Page 15

Persuading “A conscious attempt by one individual or group to change the attitudes, beliefs, or behavior of another individual or group of individuals through the transmission of some message.” One scenario where persuading skills can be important is the job interview, but the following tips are valuable in many other settings. Focus on the needs of the other party. Take time to listen to them carefully and find out about their interests and expectations. This shows that you are really interested in them and they are then more likely to trust and respect you. It will also make it easier for you to outline the benefits of your proposal in terms they understand. Argue your case with logic. Do careful research on your ideas and those of your competitors (if there are any) and make sure that any claims you make can be verified. The more hesitant language you use such as "isn't it", "you know", "um mm" and "I mean" the less people are likely to believe your argument. (Journal of Applied Psychology) Use positive rather than negative language: instead of saying "You're wrong about this", say "That's true, however ...", 16