How to Coach Yourself and Others How to Influence, Persuade and Motivate | Page 104
Modelling
Behaving in ways you want others to behave; being a role model;
teaching, coaching, counselling, and mentoring. Fifth globally in
effectiveness. Can influence people without you being aware that you are
influencing. Parents, leaders, managers, and public figures influence
others through modelling all the time - positively or negatively - whether
they choose to or not.
The Dark Side Influence Tactics
There are also four negative influence techniques: avoiding, manipulating,
intimidating, and threatening. These are negative because they take away
the other person's legitimate right to say no. They force them to comply
with something contrary to their wishes or best interests, they mislead
them, or they force them to act when they would otherwise choose not to.
Avoiding
Forcing others to act, sometimes against their best interests, by avoiding
responsibility or conflict or behaving passive-aggressively. The most
common dark side technique. In some cultures, trying to preserve
harmony can look like avoiding.
Manipulating
Influencing through lies, deceit, hoaxes, swindles, and cons. Disguising
one's real intentions or intentionally withholding information others need
to make the right decision.
Intimidating
Imposing oneself on others; forcing people to comply by being loud,
overbearing, abrasive, arrogant, aloof, or insensitive. The preferred
technique of bullies.
Threatening
Harming others or threatening to harm them if they do not comply;
making examples of some people so others know that the threats are real.
The preferred technique of dictators and despots.
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