How to Coach Yourself and Others Essential Knowledge For Coaching | Página 430

Developing emotional intelligence through five key skills:
Emotional intelligence consists of five key skills, each building on the
last:
 Emotional intelligence (EQ) skill 1: The ability to quickly reduce
stress.
 Emotional intelligence (EQ) skill 2: The ability to recognize and
manage your emotions.
 Emotional intelligence (EQ) skill 3: The ability to connect with
others using nonverbal communication.
 Emotional intelligence (EQ) skill 4: The ability to use humor and
play to deal with challenges.
 Emotional intelligence (EQ) skill 5: The ability to resolve
conflicts positively and with confidence.
The five skills of emotional intelligence can be learned by anyone, at
anytime. But there is a difference between learning about emotional
intelligence and applying that knowledge to your life. Just because you
know you should do something doesn’t mean you will—especially when
you’re feeling stressed. This is especially true when it comes to the skills
of emotional intelligence.
Raising your emotional intelligence by engaging your emotions.
When you become overwhelmed by stress, the emotional parts of your
brain override the rational parts—hijacking your best-laid plans,
intentions, and strategies. In order to permanently change behavior in
ways that stand up under pressure, you need to learn how to take
advantage of the powerful emotional parts of the brain that remain
active and accessible even in times of stress. This means that you can’t
simply read about emotional intelligence in order to master it. You have
to learn the skills on a deeper, emotional level—experiencing and
practicing them in your everyday life.
Emotional intelligence (EQ) skill 1: Rapidly reduce stress
When we’re under high levels of stress, rational thinking and decision
making go out the window. Runaway stress overwhelms the mind and
body, getting in the way of our ability to accurately “read” a situation,
hear what someone else is saying, be aware of our own feelings and
needs, and communicate clearly.
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