How to Coach Yourself and Others Essential Knowledge For Coaching | Page 40
Influence
Identify the obstacle and suggest means to deal with it to a
person who has the authority or influence to get others to deal
with it. This indirect method of obstacle removal can be slow and
frustrating. However it usually has better long-term effects than
command and control.
Support
Offer to assist and encourage the removal of obstacles that have
been identified by other people. In many respects this is a very
effective method. It can assist with team-building and learning
by example. People are usually grateful for assistance.
Coaching
Train others on the art of obstacle removal including obstacle
identification, types of obstacles and strategies for dealing with
obstacles. Observe people's attempts to remove obstacles and
give them feedback on their actions.
Creating a Culture of Obstacle Removal
Encourage and measure obstacle removal at all organizational
levels until it becomes habitual. In many ways this is the essence
of the lean organization.
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