How to Coach Yourself and Others Essential Knowledge For Coaching | Page 39

Sometimes these incentives are explicit, but sometimes they are
the side-effects of other things going on in the team's
environment. Changing the incentives can be an effective way of
reducing waste.
By eliminating waste, the team will find it has reduced
frustrations, and enabled greater productivity and creativity. The
team will also increase its speed and delivery of value, and at the
same time reduce defects.
Removing Obstacles
The ability to identify obstacles and understand why they are
causing problems is only the first step in removing obstacles. In
Agile Work, the person primarily responsible for identifying and
removing obstacles is the Process Facilitator. The Process
Facilitator has several approaches available for the removal of
obstacles. A process facilitator has similar responsibilities to a
change agent.
Direct
Deal with the obstacle directly without involving other people.
This can be as simple as getting up and moving an obstacle
impairing vision, or as nuanced as running interviews and
workshops throughout an organization to gradually change a
cultural obstacle.
Command and Control
Identify the obstacle and give precise instructions for its removal
to a person who will directly perform the removal. This can
sometimes work if removing an obstacle takes a great deal of
time, effort or specialized skills that you yourself do not possess.
However, the overall approach of "command and control" is not
recommended for Agile environments since it is disempowering.

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