How to Coach Yourself and Others Essential Knowledge For Coaching | Page 269

John Fisher's personal transition curve
Anxiety
The awareness that events lie outside one's range of
understanding or control. I believe the problem here is that
individuals are unable to adequately picture the future. They do
not have enough information to allow them to anticipate
behaving in a different way within the new organization. They
are unsure how to adequately construe acting in the new work
and social situations.
Happiness
The awareness that one's viewpoint is recognised and shared by
others. The impact of this is two-fold. At the basic level there is a
feeling of relief that something is going to change, and not
continue as before. Whether the past is perceived positively or
negatively, there is still a feeling of anticipation, and possibly
excitement, at the prospect of improvement. On another level,
there is the satisfaction of knowing that some of your thoughts
about the old system were correct (generally no matter how well
we like the status quo, there is something that is unsatisfactory
about it) and that something is going to be done about it. In this
phase we generally expect the best and anticipate a bright future,
placing our own construct system onto the change and seeing
ourselves succeeding. One of the dangers in this phase is that of
the inappropriate psychological contract. We may perceive more
to the change, or believe we will get more from the change than
is actually the case. The organization needs to manage this phase
and ensure unrealistic expectations are managed and redefined
in the organizations terms, without alienating the individual.

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