How to Coach Yourself and Others Essential Knowledge For Coaching | Page 128

5. Compromising is intermediate in both assertiveness and cooperativeness. When compromising, the objective is to find an expedient, mutually acceptable solution that partially satisfies both parties. Compromising falls on a middle ground between competing and accommodating, giving up more than competing but less than accommodating. Likewise, it addresses an issue more directly than avoiding, but doesn’t explore it in as much depth as collaborating. Compromising might mean splitting the difference, exchanging concessions, or seeking a quick middle-ground position. "What is the correct handling mode?" In the case of conflict-handling behavior, there are no right or wrong handling modes. All five modes are useful in some situations: each represents a set of useful social skills. Our conventional wisdom recognizes, for example, that often "Two heads are better than one" (Collaborating). But it also says, "Kill your enemies with kindness" (Accommodating), "Split the difference" (Compromising), "Leave well enough alone" (Avoiding), and "Might makes right" (Competing). The effectiveness of a given conflict-handling mode depends upon the requirements of the specific conflict situation and the skill with which you use that mode. You are capable of using all five conflict-handling modes: you cannot be characterized as having a single, rigid style of dealing with conflict. However, it may be possible that you use some modes more readily than others and therefore tend to rely upon those modes more heavily. The conflict behaviors you use are the result of both your personal predispositions and the requirements of the situations in which you find yourself. Also, your social skills may lead you to rely upon some conflict behaviors more or less than others. 1006