How to Coach Yourself and Others Empowering Coaching And Crisis Interventions | Page 7

This book is in B&W, not color - Print page in Grayscale for Correct view! Index: Introduction.....................................................................................................................................................8 Chapter 1 .........................................................................................................................................................9 Goals of this Guide.....................................................................................................................................9 The goals of empowering intervention services ...........................................................................................9 Chapter 2 .......................................................................................................................................................10 Definition of “Personal Crisis”...................................................................................................................10 Types of personal crisis .............................................................................................................................10 Chapter 3.......................................................................................................................................................11 Empowering Intervention Components....................................................................................................11 1. Importance of the first contact .........................................................................................................11 Sample of a telephone script for the correct handling of incoming calls ........................................12 2. The Personal Crisis Intervention Services SARE Model.................................................................13 1. Screening .....................................................................................................................................13 2. Assessment....................................................................................................................................15 3. Building Rapport .........................................................................................................................21 4. Empowering................................................................................................