How to Coach Yourself and Others Empowering Coaching And Crisis Interventions | Page 7
This book is in B&W, not color - Print page in Grayscale for Correct view!
Index:
Introduction.....................................................................................................................................................8
Chapter 1 .........................................................................................................................................................9
Goals of this Guide.....................................................................................................................................9
The goals of empowering intervention services ...........................................................................................9
Chapter 2 .......................................................................................................................................................10
Definition of “Personal Crisis”...................................................................................................................10
Types of personal crisis .............................................................................................................................10
Chapter 3.......................................................................................................................................................11
Empowering Intervention Components....................................................................................................11
1. Importance of the first contact .........................................................................................................11
Sample of a telephone script for the correct handling of incoming calls ........................................12
2. The Personal Crisis Intervention Services SARE Model.................................................................13
1. Screening .....................................................................................................................................13
2. Assessment....................................................................................................................................15
3. Building Rapport .........................................................................................................................21
4. Empowering................................................................................................