How to Coach Yourself and Others Empowering Coaching And Crisis Interventions | Page 43
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Motivational Interviewing (MI)
Motivational interviewing (Miller & Rollnick, 2002) is a tool for helping clients to deal with the ambivalence
that keeps many of them from making desired and successful changes. Cognitive behavioural counselling is a
collaborative (counsellor and client) approach to helping clients make changes in the three major psychological
domains: thinking, behaviour, and emotions.
Motivational Interviewing (Miller & Rollnick, 2002) is an empirically validated strategy for helping people
overcome ambivalence to change. Motivational interviewing requires a collaborative, nonconfrontational
relationship. It assumes that motivation and capacity for change are within the client. Consequently, it honours
the client’s right to self-determination regarding whether change is to take place as well as the ultimate goals of
any change process. “MI allows clients, both mandated and voluntary, to discover their own reasons for making
change. MI allows the impetus to change to emerge from within a client, thus honoring the client’s unique
circumstances and worldview” (Capuzzi & Stauffer, 2008,).
Stage/Goal Strategy Choices
Precontemplative Stage
(Client without desire to change)
• Listen empathically.
• Provide information and feedback (if contracted) or intention to change
• Encourage clients to seek information and feedback from others.
Counselling Goal
Increase awareness
• Help clients become aware of attractive alternatives.
• Use thought-provoking questions of need for change.
• Avoid directive and confrontational techniques.
• Use films, brochures, books, and self-assessment questionnaires as tools to increase client insight.
• With involuntary clients, explore feelings concerns openly, self-disclose your own feelings about being forced,
give clients choices, involve them in decision making, and encourage client-initiated goals.
Contemplative Stage
(Clients who are arguing in favour of change, which tends to thinking about change)
• Discuss risks and benefits of change, but avoid to make clients argue against change.
Counselling Goal
Resolve ambivalence depreciating remarks (e.g., reframe past failures to engage in the as learning experience).
• Help clients understand and manage self-change process.
• Identify elements of success in previous change efforts.
• Explore deficits in previous change plans (emphasize failure of plans, not failure of clients).
• Use support groups.
• Convey hope.
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