How to Coach Yourself and Others Empowering Coaching And Crisis Interventions | Page 33
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At times it is wise to make it private. Be specific about the behavior that you are complimenting.
When appropriate encourage volunteers.
Provide everyone who wants it, something meaningful to do. Remember that what is meaningful to
you may not be meaningful to another. When ever possible, encourage and support others in their
interests.
Share and rotate leadership responsibilities. Support and encourage leadership in others whenever
possible.
Learn and practice critical thinking skills...without being critical.
Build relationships
Allow time before and after meetings for visiting. This can often be as important as the meeting itself.
Take time to build friendships with members of the organization outside of the meeting times.
Serving light refreshments or snacks can help to build relationships and ease conversation.
Occasionally you may want to send a simple greeting card or thank you note to participants. This can
help to build relationships. Sometimes a hand written note is greatly appreciated.
Get to know and as much as possible understand the needs, issues, and passions of all the members of
the coalition and stake holders in and out of the coalition.
You are more likely to have positive influences over a friend, than an enemy.
Emphasize both process and product.
Communicate
For many people the process is as important, and sometimes even more important, than the results.
Everyone needs to be heard.
Serving refreshments or light snacks can open help to relax people and open communication.
Use common language. One of the most important building blocks of collaboration and consensus is
communication. Sometimes our differences are magnified in the words we choose when we come
together. At times this is because we get used to using certain words, phrases, or acronyms (words
formed from the first letter of each word in a phrase such as USA), with our peers, because these words
save time and helps us feel like we fit into a group. When we come together with other people from
different backgrounds, we sometimes forget that others may not understand some of the language that
we use. Sometimes, some people may use words, phrases, or acronyms, that others may not understand
on purpose. This can be a way to appear superior to others or to hide behind language as a way of selfprotection.
It is important to understand that we all have fears and concerns and that part of the purpose of this
process is to overcome and move beyond fears and concerns together.
When meeting together, use words, and phrases that all will understand. Avoid acronyms. (Common
language can include words, phrases, examples, and stories, which are familiar.)
Sometimes people don't feel comfortable sharing ideas in a group. Take time to solicit opinions and
ideas one on one. Use surveys. Break into smaller groups to increase participation. Go around the
group asking each person for an idea or their opinion. As people become more comfortable and feel
safer with each other, participation will likely increase. Let everyone know that their opinion and
contribution is valuable. Promote and encourage open dialogue.
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