How to Coach Yourself and Others Empowering Coaching And Crisis Interventions | Page 132

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Chapter 5
Critical Incident Stress Management (CISM)
The Critical Incident Stress Management process includes education and awareness. CISM is a comprehensive
range of integrated services, procedures, and intervention strategies designed to mitigate the effects of exposure
to a critical incident. The core components of CISM are:
1. Pre-Crisis Preparation
2. Mobilization/Demobilization and Crisis Management Briefing (CMB)
3. Defusing
4. Critical Incident Stress Debriefing (CISD)
5. Individual (One-On-One) Crisis Intervention
6. Family Crisis Intervention
7. Follow-up Services.
Mobilization/Demobilization
Mobilization and Demobilization are group processes that are generally reserved for crisis interventions by
trained crisis intervention staff operating in the wake of deeply distressing events that have the potential for
widespread effect on a particular group of people. This incl