Monday , April 3 , 2017 Houston , Texas
Dealer Academy in partnership with
Present
Presented by Brent Carmichael , Executive Conference Moderator , 20 Groups . NCM Associates , Inc .
This has been a challenging year in the Buy Here , Pay Here industry , aided by another odd tax season and increased apathy by our customers in regards to their payments . Dealers are finding that every collection opportunity needs to be capitalized on and that ’ s where this seminar can help .
Collect The Cash , Not The Car is designed to help you and your collection teams maximize your collection opportunities .
Through this 1-day course you can expect to learn :
9:30am - 4:00pm
$ 249 TIADA / HIADA Members , $ 199 Add ’ l Members $ 499 Non-members
Sponsored by :
• How to maximize the collectability of every customer
• How to overcome the common and not so common customer objections
• Effective skip tracing methods and tools
• Effective phone collection techniques
We have put together a very strong course outline that includes a wide array of role playing , classroom learning and interactive activities that will allow your collection team to soak up the information and come back to your dealership ready to collect the cash and not the car .
Monday , April 3 , 2017 Houston , Texas
Sheraton Houston Brookhollow Hotel 3000 N . Loop W . Frwy . | Houston , TX 77092 713.688.0100
CP Insurance Associates www . cpiai . com
TIADA members , register online at www . txiada . org or call 512.244.6060 .
HIADA members , obtain registration form at www . houstoniada . com or call 832.604.4355 .
Texas Independent Automobile Dealers Association