HotelsMag October 2022 | Page 17

The pool at the Octant Lousa and at all Octant Hotels are open 24 hours to guests .
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developed to manage a range of assets acquired during the economic crisis in Portugal , including hotel properties that either never opened or were under financial distress .
The timing of the Octant Hotels brand coincides with Portugal ’ s resurgence as an international tourist destination following the lockdown measures from the coronavirus pandemic .
FREEDOM , LOCALISM
Once redeveloped and rebranded , these hotel properties are bound by what Alves describes as two main pillars : Freedom and “ localism .”
Freedom means that guests are not restricted by many of the rules that are part of a normal hotel stay . The most well-known part of this policy is the 24-hour service . For example , anytime of the day or night a guest will be able to receive at the very least a continental breakfast whenever it is requested . Guests also have 24-hour access to many of the hotel ’ s facilities , including pools and weight rooms . In addition , the check in-and check-out policy is quite liberal . Guests can arrive and leave pretty much anytime they ’ d like as long as rooms are available .
The second pillar , localism , means guests receive an authentic experience of the communities they are visiting .
“ We are not located in the most obvious touristic places , so the team is local , the food we source is local , and the experiences we develop are local ,” Alves says .
These experiences vary by location . Wellness treatments , local pottery classes , wine tastings and garden tours are among the offerings depending on the regional specialty . This localization may extend to furnishings and art in the hotel if there is a strong art and craftsmanship culture in the community .
Alves says Octant now has more than 200 local suppliers for their hotels with a goal of reaching more than 400 by next year . This includes the food and beverage programs , which are unique to the region , featuring local delicacies and specialities as well as regional wine varieties with local chefs developing and executing the menus .
‘ PERFECTLY DIFFERENT ’ Alves views the diverse nature of the hotels as a positive .
“ The diversity of our hotels is like the diversity of humanity . It ’ s a very good thing . We like to say our diverse hotels are perfectly different ,” he says . “ The common trait is service . Our hotels are very informal , very laid back . But we give a very tactical , very customized service that is based on localism . And it ’ s also based on the freedom that guests enjoy .”
Sustainability is a term often tossed about for marketing purposes as opposed to actual
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