NOVEMBER2018
Vol . 52 , No . 9
FEATURES
“ Pulsar ” & “ VISION ”
NOVELTIES 9 / 18
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SPECIAL REPORT
HOTELIERS OF THE WORLD
A focus on advancing the careers of the hoteliers around them is , perhaps , what Hersha Hospitality Trust CEO Jay Shah and the Mandarin Oriental Paris ' Philippe Leboeuf have most in common as the winners of HOTELS 2018 Hotelier of the World awards . They prioritize the personal growth of their team members encourage employees to speak their minds and take an active stake in the company ’ s success . Read why HOTELS readers chose these two as the winners of the 38th annual awards .
PERSONALITIES
RISK-REWARD OF F & B
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He ’ s an adventurer who ran 155 miles in six days across the Amazon region , the Sahara and Antarctica , and who used his physical strength and mental toughness to become a finalist on TV show “ Survivor : The Amazon .” What does that have to do with the risk and reward of managing an F & B program ? Plenty , if your name is Matthew Von Ertfelda , Marriott International ’ s senior vice president of food & beverage , global operations . With F & B amounting to over one-third of Marriott ’ s global revenue , it ’ s a huge risk and reward to push the envelope in terms of creativity — one that Von Ertfelda welcomes with open arms .
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