HCN |
Find them @: hcn-inc. com |
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In an age where everyone carries a smartphone, is an in-room tablet necessary? It sure is, according to Terry Donnelly, chief revenue officer of HCN, a provider of tablet technology. Both, he said, can exist at once.“ Tablets are not competitors to smartphones; they are the dedicated command center for the property, solving a critical friction point in the guest journey: app fatigue,” he said. Here’ s the thing: Though smartphones contain an array of apps, Donnelly said that only about 15 % of hotel guests download hotel-specific apps.“ Guests view their phones as personal sanctuaries for work and social media, not as tools to navigate hotel logistics,” |
he said. The in-room tablet bridges the gap by providing logistical access to the hotel’ s array of amenities without the barrier of downloads, logins or authentication hurdles.“ Ultimately, the tablet is property-tech, not personaltech,” Donnelly said. HCN tablets also go beyond mere |
information into services, such as the functionality to order extra pillows or book a spa treatment and also control the room’ s lighting and drapery. Tablets, which have integrations with a hotel’ s PMS and POS, can also serve as revenue generators; for instance, as Donnelly pointed |
Terry Donnelly, chief revenue officer, HCN
out, replacing paper menus with high-definition digital visuals can increase the average in-room dining check size by as much as 22 %.“ Guests eat with their eyes,” he said.“ In short, the tablet transforms the guest room from a passive space into an active, revenue-generating environment.”
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Vingcard |
Find them @: vingcard. com |
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Guestroom automation done right has a major impact on the guest experience and a hotel’ s operations: it simplifies the stay, saves money and, of course, adds a touch of flourish and wow. One company that puts automation on autopilot is Vingcard, which provides integrated, energy-efficient lighting control systems for hotels, using sensor technology to automatically adjust lights and other room services, such as HVAC and curtains. Put simply, it’ s a win-win for hotel customers and hotel owners. And for anyone who |
has fumbled for a light switch, it matters.“ Smart lighting control does not just focus on saving energy, but also fundamentally shapes how a guest feels and interacts within a space,” said Toni Adrian, associate head of business, Axxess Industries, a part of Vingcard.“ Thoughtfully implemented lighting creates a welcoming, comfortable environment that responds intuitively to guest needs.” Hotels up and down the chain scales can benefit from automated solutions, whether off a PIP or from the ground up. With energy costs across |
the U. S. increasing unabated, smart, automated technology is a boost for the bottom line.“ By using occupancy sensors, automated dimming and timebased scheduling, properties |
Toni Adrian, associate head of business, Axxess Industries, a part of Vingcard
can significantly reduce wasted energy,” Adrian said.“ This is especially valuable for unoccupied rooms that represent a drain on utility bills.”
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Mar / Apr 2026 hotelsmag. com 51 |