MAR / APR 2024
Vol . 58 , No . 2
ALIS COVERAGE
WHAT ’ S NOW , WHAT ’ S AHEAD
The first hotel conference of the new year serves as a barometer of which way the wind is blowing in the hospitality industry — from investment to development , branding to operations . Here ’ s what everyone is talking about .
SPECIAL REPORT
PLEDGING ALLEGIANCE
Hotel loyalty programs are a hotel company ’ s most powerful brand . One thing is certain : loyalty has never mattered more , not only for them , but for customers , and the benefits they receive .
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HOTELIERS OF THE WORLD
RECOGNIZING GREATNESS IN HOSPITALITY
“ Don ’ t work for recognition , but do work worthy of recognition .” Never has a quote been truer or more descriptive of HOTELS Magazine ’ s 2024 Hoteliers of the World — Rosewood Hotels and Resorts ’ Radha Arora and The Connaught ’ s Sandeep Bhalla .
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Radha Arora Sandeep Bhalla
Mar / Apr 2024 hotelsmag . com 3