RELIABLE FOOD PROCESSING MACHINES www . birosaw . com
THERE ’ S TREMENDOUS OPPORTUNITY TO HIGHLIGHT IN-HOTEL SERVICES AND ENTERPRISE-WIDE SERVICES TO GUESTS WHO MAY HAVE GOTTEN TO US WITHOUT ENGAGING WITH OUR INTERNAL DIGITAL CHANNELS .
– DAN MORTON
effective . Once installed , these systems typically run without the need for major adjustment or maintenance for a long time .
At Hilton properties , guests can use the “ infotainment ” solution , while personalizing their engagements , from reservation recommendations to customized in-room technology . Dan Morton , VP of guest experience at Hilton , cited Digital Key and the Connected Room experience , as examples . Hilton allows for contactless arrival by offering digital check-in and Digital Key , which guests can use to unlock their rooms , within the Hilton Honors app , augmented with the ability to choose a room and share the Digital Key with family and friends . The Connected Room enables guests to stream video content , such as Netflix , “ while adding more personalization and control from one central point : their mobile device ,” Morton said .
“ The TV is the most seen digital platform our guests experience , and there ’ s tremendous opportunity to highlight inhotel services and enterprise-wide services to guests who may have gotten to us without engaging with our internal digital channels ,” Morton added .
The GRMS integrations in Virgin Hotels , done in collaboration with a few different players , such as Lutron , Crestron and VDA , provide guests with the ability to control their room directly from their TV with a few simple clicks , as they are about to cast a movie , said Martin Chevalley , CEO and co-founder of InnSpire . The U . K . -based tech solution supplier does not save guests ’ personal data or credit card information into their system . Instead , the company allows the data to be stored by those who are already storing essential data .
“ For example , since the property management system already holds guest data , that system is used to keep this type of critical information . With credit card transactions , the data is typically tokenized , meaning it ’ s packaged and sent encrypted , so that InnSpire ’ s solutions never come into contact with this information ,” said Chevalley .
At some of InnSpire ’ s partner beach resorts , when guests order food and drinks through the hotel ’ s app , it “ sees ” where they are located on the beach and asks if that ’ s the spot where they would like the servers to bring their order .
Other hotels , especially resorts in the Maldives that focus on providing guests with privacy and luxury , use the digital door viewers , a feature that allows guests to see who is at the front door — if they are in their room or even out .
SUSTAINABILITY Most GRMS have built-in energy
Fresh Cut T-Bone
Md . Mini-22 Auto-Feed Mixer Grinder
Marinated Poultry
Md . F1000N Food Former
Fresh Sliced Ham
Md . PRO-9HD Tenderizer
Beef Stripes
Md . 22 Meat Saw
Md . MINI-32 Mixer - Grinder
Fresh Ground Beef
Md . VTS-44 Vacuum Tumbler Marinators
Formed Fresh Beef
Md . B300M Food Slicer
Beef Cubes
Poultry Strips
Tenderized Cutlet
317RB-11-21