HOTELIER-CUM-JEWELER
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A recent survey about business travel preferences commissioned by Deloitte revealed some interesting trends for hotels , particularly when it comes to younger business travelers :
• Nearly 2 / 5 ( 36 %) of 18- to 44-yearolds surveyed say they often work in the lobby or common area , while only
17 % of those age 45 and older do the same .
• When it comes to interacting with hotel staff for check-in , 36 % of the 18- to 44-year-old respondents favor automated kiosks over checking in with a hotel employee at the front desk , while only 19 % of the 45-and-older crowd say they prefer automated kiosks .
• When considering loyalty , 46 % of 18- to 29-year-olds say they prefer to stay at their favorite hotel brand even if it is not conveniently located , whereas 37 % of those age 30 and older do the same .
“ While it ’ s important for hotels to focus on the burgeoning number of young business travelers , finding a middle ground to retain brand loyalty among Generation X and Y and boosting brand loyalty among the potentially more discerning Baby Boomers will likely be a challenge ,” says Adam Weissenberg , vice chairman of Deloitte LLP .
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“ The intent all along was to drive down the cost of distribution and provide consumers with a better experience . Allowing them to book directly — and become a direct guest of the hotel — is a gamechanger .” – John Davis III , CEO of Room Key , on why he believes the new hotel search engine website presents a solid business proposition .
A trolley at Andaz Wall Street ’ s Wall & Water will carry a seasonal collection of whiskey and scotch varieties starting in April .
The restaurant Wall & Water at Andaz Wall Street in New York City plans to introduce a trolley featuring a range of whiskey and scotch varieties in April . The trolley , which will be available in the restaurant from 5 p . m . to midnight , will feature a seasonal collection of single malts and scotches with accompaniments such as Hildon and Highland Spring whiskey waters . Spirits will be divided into categories such as the Whiskey Tour , consisting of Scotland ’ s regional variations , the Wall
HOTELIER-CUM-JEWELER
Dana Hokin , managing director and CEO of the 84-room Bitter End Yacht Club in the British Virgin Islands , has created Deliberate Hues , a new ocean-inspired jewelry line designed to reflect the spirit of the resort .
The collection consists of braided leather bracelets , necklaces , earrings , belts and other accessories handmade with saltwater-cured leather cords , glass beads , semiprecious stones , antique silver charms and fresh water pearls . A percentage of the collection ’ s
Whiskey on wheels
& Water Suggested Selections and the Blended Scotch Whiskies , and can be paired with Richart Chocolates from Paris . Spirits will be served in 2-ounce measures , and prices will range from US $ 17 to US $ 46 .
“ We always strive to offer something new and unique to our diners , and we feel the cart is just another example of providing the best possible service and product to our hotel guests and friends of the neighborhood ,” says Executive Chef Maximo Lopez May .
profits are reserved for the island ’ s local Robinson O ’ Neal Memorial Primary School . “ For some time now , I ’ ve wanted to create a collection of jewelry that pairs well with the Bitter End experience ,” Hokin said . “ I love the fact that each piece of jewelry carries with it a direct connection to our Caribbean location and community .”
72 HOTELS March 2012 www . hotelsmag . com