HOTELS sales staff
PUBLISHER Dan Hogan 1.312.274.2221 | dhogan @ hotelsmag . com
SALES MANAGER David Wood 1.312.274.2225 | dwood @ hotelsmag . com
REGIONAL SALES MANAGER Amy Vaxman 1.609.714.2038 | avaxman @ hotelsmag . com
SCANDINAVIA / UK Stephen Waddell , Manager Brook House 335 Brook St , Belvedere , Kent , DA17 6NH ENGLAND + 44 ( 0 ) 1322 437091 | swaddell @ hotelsmag . com
CENTRAL / SOUTHERN EUROPE Caroline de Donnea and Brigitte de Donnea , Managers Grafenberger Allee 277-287 D40237 Duesseldorf , GERMANY 49 211 544 75 620 bdedonnea @ hotelsmag . com cdedonnea @ hotelsmag . com
CHINA Nancy Yu , Managing Director Oceania Publishing & Media Room 503 , No 1398 Ping Liang Rd Shanghai China 200090 + 86 21 51260111-218
Advertisers Index
Alto-Shaam Inc . www . alto-shaam . com / control . aspx Page 11
Andy Mannhart AG Aahar , New Delhi , India ; FHA , Singapore , Singapore www . andymannhart . com Page 2
Biro Manufacturing Company www . birosaw . com Page 66
Cambro Manufacturing Co . www . cambro . com Page 3
Caribbean Hotel & Resort Investment Summit www . CHRISconference . com Page 54
DEDON International Contract Department www . dedoncontract . com Page 4
Forbes Industries www . forbesindustries . com Page 67
Front of the House www . frontofthehouse . com Page 13
HOLA Investment Conference www . HOLAconference . com Page 70
Hospitality Financial & Technology Professionals www . hitec . org Page 61
MICROS SYSTEMS www . micros . com Page 59 ( A )
Micros-Fidelio GmbH www . micros-fidelio . eu Page 59 ( I )
Motorola www . motorolasolutions . com / sl7550 Page 35 ( A )
The Nielsen Company www . hdexpo . com Page 19 ( A )
Nissan North America , Inc . www . nissancommercialvehivles . com Page 17 ( A )
Northmace & Hendon www . northmace . com Page 65
Northstar Travel Media www . ntmllc . com Page 41
RAK Porcelain Europe SA Internorga , Hamburg , Germany , Hall B7 , Stand 313 ; Horeca Life , Brussels , Belgium , Hall 5 , Stand 5502 www . rakporcelain . com Page C-4 ( I )
RCI www . RCIaffiliates . com Page 6
Resuinsa www . resuinsa . com Page 47
PUBLISHED BY MARKETING & TECHNOLOGY GROUP Chairman , Jim Franklin President , Mark Lefens Vice President , Sales , Bill Kinross , Steven D . Mayer Vice President , Information Systems , Annica Burns Director , Marketing , Events & Production , Laurie Hachmeister Technical / IT Support , Benjamin Isidore , Ryan Pfister Circulation Manager , Ed Wacholder Office Management , Robert Wilborn , Dawn Batchelder
CONTACT US AT : 1415 N Dayton St , Chicago , IL USA 60642-2643 | 312.274.2200 email : sales @ hotelsmag . com
HOTELS ( ISSN 1047-2975 ), Volume 46 , Number 1 . Published monthly ( except for combined Jan / Feb and July / Aug issues ) by Marketing & Technology Group Inc ., 1415 N . Dayton St ., Chicago IL 60642-2643 ; 312-266-3311 ; fax 312-266-3363 . Periodicals postage paid at Chicago IL and at additional mailing offices . Copyright © 2011 Marketing & Technology Group Inc . All rights reserved . Reproduction in whole or part without written permission is prohibited . POSTMASTER : Send address changes to HOTELS , 1209 Dundee Ave # 8 ., Elgin IL 60120 . SUBSCRIPTIONS : call 800-554-7470 to begin , change or cancel a subscription . Select qualified readers may receive HOTELS for free . Paid subscriptions : USA US $ 135 1-year , US $ 210 2-year ; Canada US $ 190 1-year , US $ 295 2-year ; Mexico US $ 190 1-year , US $ 295 2-year ; all other countries ( air expedited ) US $ 245 1-year , US $ 399 2-year . Except for special issues where price changes are indicated , single copies are available for US $ 20.00 USA and US $ 30.00 foreign ( plus postage ). Canada Post Publications Mail Agreement # 40612608 . Canada returns to be sent to : Bleuchip International , P O Box 25542 , London ON NBC682 .
HOSTECH www . hostechbytusid . com Page 19 ( I )
Indel B FHA , Singapore , Singapore ; Hotel Show Dubai , UAE ; Equip Hotel , Paris , France www . indelb . com Page 7
Interval International www . resortdeveloper . com Pages 21 , 29
KAHLA Internorga , Hamburg , Germany , Hall B7 , Stand 215 www . kahlaporzellan . com Page 17 ( I )
LG ELECTRONICS USA INC www . lgsolutions . com Page C-4 ( A )
Manitowoc Foodservice Group www . manitowoclce . com Page 23
MEIKO Maschinenbau Internorga , Hamburg , Germany , Hall A4 , Stand 315 www . meiko . de Page 39
MELITTA Systemservice Internorga , Hamburg , Germany , Hall B2 , EG , Stand 104 www . melittasystemservice . de Page C-3
Royal Porcelain www . royalporcelain . co . th Page 45
Schoenwald Internorga , Hamburg , Germany , Hall B7 , Stand 500 www . schoenwald . com Page 55
Scholl GmbH Internorga , Hamburg , Germany , Hall A3 , Stand 409 www . scholl-gastro . de Page 53 ( I )
Swank Audio Visuals www . swankav . com Page 53 ( A )
TV5MONDE www . tv5monde . com Page 35 ( I )
Villeroy & Boch Internorga , Hamburg , Germany , Hall B5 , Stand 202 ; NRA , Chicago , USA , Stand 6234 www . villeroy-boch . com / hotel Pages C-2 , 1
Zieher KG Internorga , Hamburg , Germany , Hall B7 , Stand 309 www . zieher . com Page 15
An ( A ) after the page number indicates advertisements that appear only in the Americas editions ; an ( I ) indicates advertisements that appear in international editions . www . hotelsmag . com March 2012 HOTELS 71