JUNE 2019
Vol . 52 , No . 5
FEATURES
F & B
Alt-meats have become hotter than ever with companies like Accor , Hotel Icon and Kimpton getting in on the action . And when it comes to the growing lifestyle segment , the importance of solid F & B cannot be underrated .
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DESIGN
Hotels are moving more toward communal hubs , whole rooms dedicated to a single concept ( such as vegan ), and properties in dense city neighborhoods where guests don ’ t mind smaller rooms for the tradeoff of being near top attractions .
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TECHNOLOGY
Last year saw the biggest data breach in hotel history , and the problem isn ’ t going away any time soon . One tech expert offers a way forward . And as Siri makes herself at home , other AI devices and apps are talking their way into guest rooms and getting smarter and more personal in the process .
OPERATIONS
The labor shortage is in a crisis and hoteliers are continually operating with short-staffed properties . While hotels need to be competitive in pay and benefits , the industry needs to tout the perks , including career advancement opportunities which should be central to any great culture .
WELLNESS
If health is the new wealth , hoteliers are getting rich . We have our eye om everything from sleep to medical tourism and fitness . Wellness is the way of the future .
SUSTAINABILITY
With scientists around the world warning that a reckoning is coming in about 10 years regarding global warming , hotels leading the way need to go more public with their sustainability stories — bringing guests along for the journey , continuing to innovate and conveying urgency without panic .
2 hotelsmag . com June 2019