F & B
Though it is convenient and cost-effective , these pods ultimately compromise quality , caffeine content and environmental health , said Rouhana . There are other alternatives , such as pour-over travel packs and steeping-style
HAVING ALTERNATIVE DAIRY OPTIONS HAS BEEN A CRUCIAL ELEMENT IN THE SPECIALTY COFFEE INDUSTRY . IT IS IMPORTANT TO PROVIDE A VARIETY OF OPTIONS TO ENHANCE OUR GUEST EXPERIENCE FOR THOSE WHO MAY HAVE ALLERGIES OR DIETARY LIMITATIONS TOWARDS DAIRY
– MICHAEL HOFSTEDT , DIRECTOR OF F & B , FOUR SEASONS RESORT HUALALAI instant options , which resemble tea bags . Many roasters are developing these methods to maintain the quality of the final cup , he said .
MACHINE TECHNOLOGY
Automation is making highquality coffee service a reality and hoteliers are increasingly depending on fully automatic coffee machines in the hotel bar or restaurant . The flexible use of machines also has a key role in optimizing capacity utilization , helping staff and offering guests a plus in service , such as seasonal beverage offers .
Hoteliers are increasingly opting for vending machines , which ensure greater staff and cost efficiency , while simultaneously offering guests a premium level of service , noted Ognibeni .
One example is the selfservice coffee station , which is available to guests in the lobby regardless of the time of day or bar and restaurant opening hours . Whether the coffee specialties are offered free to offer guests more value and increase the quality of their stay , or whether they are chargeable , depends entirely on the hotel ’ s philosophy .
“ In order to serve guests their favorite coffee in high quality and with little additional effort for the staff , we recommend investing in appropriate machine technologies ,” Ognibeni said . Schaerer offers the ’ Twin Milk System ’ in the Schaerer Coffee Soul and Schaerer Coffee Skye machines .
The Schaerer Coffee Soul Select coffee machine by Schaerer .
Piko Coffee & Wine Bar at the Outrigger Kona Resort & Spa .
The Hualālai Trading Company is an all-day café at the Four Seasons Resort Hualalai .
86 hotelsmag . com July / August 2024