SPECIAL REPORT
THE GREAT
RESET
HOTELS ARE RETRAINING THEIR EMPLOYEES , RECALIBRATING STAFFING NEEDS – AND HOPING THEY CAN REMOTIVATE THEIR MOST CRITICAL ASSET .
Stories contributed by MEGAN ROWE
Gearing up for the anticipated revival of travel as the COVID threat recedes isn ’ t simply a matter of removing Plexiglas dividers , stocking the bar and opening the fitness center . A clean , safe environment is a given at this point — and trust in that safe environment is essential to recovery . Behind that trust : your workforce and the efforts they make to build it .
COVID has redefined what it means to hire , train and motivate a team . How should you be managing your most important asset ? Here are three stories on what to expect — from retraining and motivating to how to be the right leader for right now .
18 hotelsmag . com January / February 2021