Hotel Owner May 2019 | Page 19

PRODUCT NEWS PRODUCT NEWS | Metric Group Ltd Customer Experience is all about making the right impression. Protecting your customer’s seamless experience can be difficult if your hotel is situated near to another busy location or facility – and you may well be suffering through uncontrolled parking. But how do you address this whilst optimising your valuable asset? The Amano barrier- controlled entry and exit points may well be your solution. n Seamless payment– Manually at the booking software such as Oracle’s OPERA reception or automatically via a Pay Station package allowing parking charge payments legitimate users secured parking 24/7 as well using coins, banknotes or full PCI approved on guests bills at departure for a consistent other benefits to guarantee your critical Chip & PIN and ‘contactless’ card payments experience. The use of a ‘token system’ offers high-level ‘Customer Experience’, including: n Total convenience for customers – or smartphone app n You’re at the helm – Comprehensive car park Want a free, no obligation site-survey? The Metric Group Ltd is a leading supplier of Pre-booking before arrival and payment on statistics and ‘what-if’ management tools hotel parking solutions with over 50 years’ departure, allows ‘seamless’ parking during are all possible via the ‘Back-office’ facility to experience. We’re ready when you are to work guest stays. provide total transparency and information on meeting your parking objectives with you. n Fast check-ins and check-outs - With a ‘One Card’ solution, your guests can use their for planning. n Light Footprint - Web-enabled parking INFO: Tel: 01793 647800 or [email protected] or room key-card as their ‘Car Park Pass’ during systems use existing IT networks to www.metricgroup.co.uk/metric-parking- their stay. seamlessly integrate with generic hotel room systems/xparc-pay-on-foot/ Selectaglaze Making hotel rooms more comfortable with secondary glazing Part of a hotel’s energy consumption is used for heating so raising insulation levels will improve guest satisfaction and cut running costs. Selectaglaze secondary glazing includes two efficient draught seals and with a low emissivity glass, heat loss can be reduced by 65%. Selectaglaze has acoustic testing for its product range, which shows the dB ratings that can be achieved with secondary glazing; levels can be reduced by up to 50dB if higher performance glass is introduced. Selectaglaze is the leading specialist in the design, manufacture and installation of secondary glazing; established in 1966 and a Royal Warrant Holder since 2004. INFO: 0172 783 7271 or [email protected] or www.selectaglaze.co.uk May 2019 www.hotelowner.co.uk 19