Hotel Owner March 2019 | Page 13

MONTH IN REVIEW GO ONLINE www.hotelowner.co.uk HOTEL NEWS Premier Inn announced as tenants at Manchester development Whitbread has agreed a pre-let agreement with Ask Retail Estate, the Richardson Family and Patrizia to operate a 200-room Premier Inn at the First Street Development in Manchester. The hotel operator will occupy the top five floors of a the 16 storey mixed- use development which secured planning permission in December 2018. Construction of the new building will start in summer 2019 with completion due in early 2021. The deal will simultaneously see a second joint venture partnership between Ask Real Estate, the Richardson family and Whitbread bring forward a planning application to redevelop the existing Premier Inn Deansgate Locks hotel site, adjacent to First Street, with a separate c.480,000 sq ft mixed-use scheme. A planning application for the development is expected to be submitted to Manchester City Council in May 2019. John Hughes, managing director of Ask Real Estate, said: “With a projected lack of Grade A office space in the city from 2021 we will be bringing forward much needed, high-quality and flexible office space to a buoyant market and are delighted to announce Premier Inn as the building’s first tenant.” STAT OF THE MONTH 500,000 That’s the number of hotel workers Marriott International has trained to spot the signs of human trafficking in its hotels and how to respond if they do March 2019 1 PEOPLE MOVES New GM to lead Leonardo Hotels Southampton Jurys Inn and Leonardo Hotels UK and Ireland has appointed Barry Watson as general manager at the Leonardo Royal Hotel Southampton Grand Harbour. Watson joins the newly opened Leonardo Royal property, formerly known as The Grand Harbour Hotel, with a “wealth” of hotel experience spanning over 25 years. He most recently held the position of GM at The Ivy in the Lanes, Brighton, before taking his post in Southampton in January 2019. According to the hotel brand, Watson’s experience has a “strong focus on food and beverage”, having previously held senior management positions with both branded and independent hotels including Swire Hotels, The Big Sleep Hotels and Queens Moat House Hotels before being recruited by The Ivy Collection to open its new Brighton brasserie. A statement by the group read: “As general manager at Leonardo Royal Hotel Southampton Grand Harbour, Barry will build on the hotels success with business and leisure guests as well as locals and will focus on improving the product and service offering while retaining the timeless character and ambiance of the classic waterfront property. “His excellent eye for detail, keen managerial skills and strategic prowess will prove incredibly valuable as the newest Leonardo Hotels property continues to grow its profile in Southampton and beyond.” 2 3 4 5 6 7 The CMA expects all online accommodation booking platforms to comply with consumer protection law . The CMA REGULATION CMA outlines changes imposed on online hotel booking sites The Competition and Markets Authority (CMA) has outlined what accommodation booking companies need to do to ensure that they comply with consumer law. It comes after the watchdog identified “serious concerns” about commonly used practices in the sector. Expedia, Booking.com, Agoda, Hotels.com, ebookers and trivago have recently been the subject of CMA enforcement action due to serious concerns around issues like pressure selling, misleading discount claims, the effect that commission has on how hotels are ordered on sites, and hidden charges. The CMA said it is “committed to ensuring compliance with consumer protection law across the online hotel booking sector” and to “help deliver” compliance and as such has drawn out “key principles” to be followed. The CMA said if online hotel booking sites diligently apply these principles, those businesses will be less likely to breach consumer protection law in particular the Consumer Protection from Unfair Trading Regulations 2008. The principles cover the following areas: Practice 1 - Failure to disclose the effect of payments on search results Practice 2 - Misleading reference prices Practice 3 - Misleading presentation of prices Practice 4 - statements about popularity and availability and price. END: THAT’S ALL. YOU ARE NOW UP TO DATE www.hotelowner.co.uk 13