Hotel Owner December 2018 | Page 23

Open the Door to the Next Generation of Travellers Did you know that 9 out of 10 hotel guests would choose a hotel which offers express check-in, fast & reliable Wi-Fi and personalised TV content over a similarly priced hotel.* *Hotel Guest Survey conducted by SynoInt, 2017 Follow the Guest with Mobile Key Before Arrival Why not take the opportunity to send out offers for early check-in or an upgrade? During Stay Give your guests the ability to check-in via their smart- phone and use it as their room key. It´s quick, easy and time saving. No more queuing! After Stay Don´t say goodbye, say “See you soon”. Stay in touch with your guests after they have left and encourage them to book directly with you. hoistgroup.com/follow-the-guest/