Hometown Health Administrative Guidelines | Page 121

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The laws that protect your privacy give you rights related to getting information and controlling how your health information is used . We give you a written notice , called a “ Notice of Privacy Practice ” that tells about these rights and explains how we protect the privacy of your health information .
How do we protect the privacy of your health information ? We make sure that unauthorized people don ’ t see or change your records .
In most situations , if we give your health information to anyone who isn ’ t providing your care or paying for your care , we are required to get written permission from you first . Written permission can be given by you or by someone you have given legal power to make decisions for you .
There are certain exceptions that do not require us to get your written permission first . These exceptions are allowed or required by law . For example , we are required to release health information to government agencies that are checking on quality of care .
Because you are a member of our plan through Medicare , we are required to give Medicare your health information including information about your Part D prescription drugs . If Medicare releases your information for research or other uses , this will be done according to Federal statutes and regulations .
You can see the information in your records and know how it has been shared with others . You have the right to look at your medical records held at the plan , and to get a copy of your records . We are allowed to charge a fee for making copies . You also have the right to ask us to make additions or corrections to your medical records . If you ask us to do this , we will consider your request and decide whether the changes should be made .
You have the right to know how your health information has been shared with other for any purposes that are not routine .
If you have questions or concerns about the privacy of your personal health information , please call Customer Service .
We must give you information about the plan , its network or providers , and your covered services . As a member of our plan , you have the right to get several kinds of information from us . ( As explained above in Section 1.1 , you have the right to