I know many in our class work with restaurants and information is
important in this, as well. Have you also noticed, for those who have
recently booked airline or cruise travel, that these transportation
venues are also using information to help up sell the traveler? In what
ways?
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HM 370 Week 5 Final Exam Guide
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Complete the Final Examination.
1.
Which of the following is a hospitality business segment?
2.
Which of the following is an example of front-of-the-house
guest service?
3.
Back-of-the-house departments are also known as guest
services.
4.
The purpose of an all-inclusive guest experience is:
5.
Which of the following is a security implication in hospitality
management?
6.
Reducing part time employees and hiring more full time
employees is a trend in hospitality leadership.
7.
What does STAR represent?