www.hm370rank.com
Prepare a 1,050- to 1,400-word paper in which you describe the role of
finance, marketing, and human resources (HR) in supporting a
successful hospitality organization. Describe the role of each function,
such as finance, marketing, and HR, and provide specific examples of
how each function can support a hospitality organization.
Click the Assignment Files tab to submit your assignment.
===================================================
HM 370 Week 5 DQ 1
FOR MORE CLASSES VISIT
www.hm370rank.com
Class, the lodging industry has been greatly impacted when it comes to
reservations systems. Before, travelers would have to call the property
and reserve a room which was written down on paper with a pencil.
Now, the lodging industry has access to computer software systems
like PMS support to maintain guest reservations, histories of stays,
guest loyalty programs, maintaining room management, as well as
including A/R and A/P information. For example, Marriott
International has two separate PMS to choose from, MARSHA and
FOSSE. FOSSE allows associates to handle all information related to
guests with the computer. MARSHA is a little more extensive, since it
allows revenue managers to change availabilities, enter restrictions to
close out reservation making, and make rate changes.