HM 370 RANK Education Terms/hm370rank.com HM 370 RANK Education Terms/hm370rank.com | Page 12

18. According to our text, Herb Kelleher was one of the renowned transformational leaders who spent most of his career building which organization: 19. One of the six steps of Six Sigma is creating and validating performance measures: 20. On the employee site of the virtual organization website, Baderman Island, the Melacon Hotel and Convention Center organizational chart has both the Events Manager and the Facilities Manager reporting directly to the VP of Hotel Operations? 21. The accounting staff of a hospitality operation usually prepares in their list of responsibilities three key financial statements for management review and analysis: the income statement, balance statement and profit and loss. ================================================= HM 370 Week 5 Individual Assignment Technology Paper FOR MORE CLASSES VISIT www.hm370rank.com Prepare a 700- to 1,050-word paper in which you nalyse the hospitality industry’s technological tools, such as web reservations systems, personal desktop assistants, and point of sale systems. Address the following in your paper: Select a technological tool used in the hospitality industry. Describe the selected tool. What effect has this tool had on the hospitality industry?