H&L Transport Managerial Control Manual March 2014 | Page 26

MANAGERIAL CONTROL MANUAL

CUSTOMER/DISTRIBUTION NOTIFICATION FORM (sample)
URGENT – Recall Alert
Re:

Company Name
Name of Product
Product Code
Production Date
Our company requests all outside storage facilities and stores to immediately examine existing inventory
and segregate the following product(s):

Name of Product

Size

Product Code

Made
On

Best
Before
Date

Date Product
Received at
Facility

1
2
3
4
5

We have recently discovered that the above products may show a deficiency, specifically:

To fulfill our joint responsibility to our consumer to provide a quality product, we request your assistance
in the removal of this product from distribution.
1. We request that you remove the product(s) meeting the size and code description in this notice
from your inventory, segregate and mark the product(s) “DO NOT USE”.
2. A representative will contact you to arrange the retrieval of the product and to issue a credit.
Arrangements are being made to ship replacement products to you as soon as possible.
3. Please inform staff to direct all questions to the company.
Thank you for your cooperation.

*PRODUCT MUST BE RETURNED IN ORIGINAL CONTAINERS

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