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4.2 Secondary trauma
Secondary trauma is a specific challenge for helpers . Survivors ’ memories , experiences and ailments can undermine helpers ’ own mental health . In this sense , reactions to trauma can be described as contagious . This is called secondary trauma . It can develop in helpers who meet traumatised people and who do not process their own feelings and reactions .
Interpreters are equally at risk of secondary trauma . Even experienced interpreters can occasionally be emotionally overwhelmed by difficult stories . Helpers are advised to take care of interpreters ’ well-being and to reassure both the survivor and the interpreter that it is painful for both to hear a survivor ’ s experiences .
4.3 Compassion fatigue
Empathy is vital to the work of all helpers ; but it is not an inexhaustible resource . If helpers constantly give without replenishing their resources and strength , they start to feel empty and tired . They feel exhausted , demotivated , demoralised , and hopeless . They may start to have sleep problems , somatic difficulties , and drink or take drugs . They may even come to feel that their own problems , needs and well-being are less important and do not deserve attention . If they become less available emotionally to their family or friends , their personal relationships may falter , causing loneliness . In the end , they are no longer able to carry out their role as a helper .
4.4 Warning signals that may occur after a long period of being a helper
Here are some warning signals that may occur in helpers . In many cases , they appear over time , which can make them difficult to detect . Experiencing just one of these signals does not indicate that you are at risk of developing compassion fatigue or secondary traumatisation , but a combination of them might do so . Pay attention if you or other helpers with whom you work :
• Lose their ideals and become cynical .
• Feel unvalued or betrayed by their organisation .
• Lack energy or are excessively tired .
• Exaggerate their significance or their importance .
• Display heroic but inconsiderate behaviour .
• Neglect their safety and physical needs ( no breaks , no sleep , long hours , etc .).
• Show suspicion of their colleagues and managers .
• Display antisocial behaviour .
• Lack concentration , are inefficient .
• Have difficulty sleeping .
• Consume too much alcohol , tobacco or drugs .
ROLE OF THE HELPER