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4 . How to help the helper
This section focuses on helpers . In 2.2 . we discussed how to be a good helper . The most important instrument in the “ toolbox ” is the helper . If helpers do not function well , other tools will be difficult to use . It is crucial therefore that you are aware of the wear and tear that make your role challenging , and take steps to ensure that you can function optimally .
Working with people who have experienced severe trauma is emotionally challenging , for professionals as well as friends and family . Their stories , mental suffering , and desperation can cause helpers to feel confusion and distress . Like survivors , helpers need to understand traumatisation and trauma reactions to be able to protect themselves .
In this section , we consider how helpers can manage the stresses to which they are exposed when they meet survivors who are affected by trauma .