MEET THE TEAM
BEHIND EVERY SOLUTION THERE ' S A STORY
OUR TEAM SHARES WHY THEY ENJOY THEIR WORK AND SOME OF THEIR FAVOURITE MEMORIES
FINDING THE PERFECT FIT
“ I ’ m relatively outgoing and a quick learner so the opportunity to join the HealthQuest team was a natural fit ,” Deanna Skinner comments . She is the regional manager and a Registered Nurse with the team . “ It ’ s tough to put words around the feeling you get when the custom compression garment you haven ’ t slept over for three weeks fits . When you see someone get back to their exercise routine because their arthritis is under control , or when you see a woman look in the mirror for the first time after breast surgery . It ’ s safe to say that I ’ ve cried my share of tears – happy and sad – with some of these clients . It ’ s about making a difference in their life .”
“ Some of my clients have been with me for years ,” says Jennifer Fillier , Certified Pedorthist , who is approaching her 12- year anniversary with HealthQuest . “ I love helping people . Many of my clients work long hours on their feet . One client
I saw a couple of months ago stands out . She works in retail and I recommended a pair of shoes from a new vendor we have introduced . Weeks later [ our team member ] Sheldine ran into her at her place of employment . She recognized Sheldine from her visits to HealthQuest and asked her to tell me that she was so happy with her shoes and that they were ‘ 45 million times better ’ than any she had had previously . She is very happy with them which makes me feel very happy .”
OUR CLIENTS KEEP US MOTIVATED
“ People may think that a pair of shoes or orthotics are a minor element of overall health and wellness ,” notes Hilary Gosse , Kinesiologist , “ but for many people they make massive differences in their daily lives . It might just be someone whose feet are sore after a long day of work , or it could be someone who has a history of a lifelong back injury or had been in a car accident . Either way , it ' s very rewarding helping these people find relief .”
WE ’ RE STRONGER TOGETHER
“ We work in an important part of rehabilitation ,” says Sheldine Osmond , Kinesiologist . “ The ability to help change someone ' s life for the better is rewarding . Working in a multidisciplinary team enables us to provide solutions to clients that may not have a clear solution or may feel like they have already tried it all . Being able to work as a team not only makes work more enjoyable , it also helps find a solution that wouldn ' t be as simple on your own .”
“ It ’ s rewarding to help people ”, adds Sarah Courtney , Customer Experience Administrator . “ No day is the same and everyone who walks in has a different story – I love that . Sometimes it ’ s challenging to find the right solution , but when we come together and make it happen , it feels good knowing you made a difference . Everyday my coworkers make me feel valued – we have an awesome support team .”
JENNIFER FILLIER DEANNA SKINNER SARAH COURTNEY SHELDINE OSMOND
6 SPRING 2018