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B. Supportive C. Participative D. Reactive 21) According the Path-Goal Theory, what leader is friendly and shows concern for the needs of followers? A. Achievement-oriented leader B. Laissez-faire leader C. Participative leader D. Supportive leader 22) Phrases such as “more cultural diversity,” “many new entrants with inadequate skills,” and “increase in aging workers” are all examples of what force for change? A. Technology B. World politics C. Nature of the work force D. Competition 23) What is a goal of planned change?