GSCM 520 Final Exam Guide
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Question 1.1. (TCOs 1 and 2) Current issues in OSCM do not
include
(Points : 4)
coordinating relationships between organizations.
making senior management aware that OSCM can be a competitive
weapon.
the triple bottom line.
managing customer touch points.
increasing global supply chain employment.
Question 2.2. (TCO 1) Which of the following is not a characteristic
that distinguishes services from goods? (Points : 4)
Service jobs are unskilled.
A service is intangible.
Services are perishable.
Services are heterogeneous.
None of the above
(TCO 5) Which of the following are used to describe the degree of
error? (Points : 4)
Weighted moving average
Regression
Moving average
Forecast as a percent of actual
Mean absolute deviation
Question 4.4. (TCO 5) The way to build in greater flexibility in your
workers is to do which of the following? (Points : 4)
Pay higher wages to motivate a willingness to do a variety to tasks.
Provide a broader range of training.
Provide a wide variety of technology to augment workers skills.