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GSCM 520 Final Exam Guide FOR MORE CLASSES VISIT www.gscm520rank.com Question 1.1. (TCOs 1 and 2) Current issues in OSCM do not include (Points : 4) coordinating relationships between organizations. making senior management aware that OSCM can be a competitive weapon. the triple bottom line. managing customer touch points. increasing global supply chain employment. Question 2.2. (TCO 1) Which of the following is not a characteristic that distinguishes services from goods? (Points : 4) Service jobs are unskilled. A service is intangible. Services are perishable. Services are heterogeneous. None of the above (TCO 5) Which of the following are used to describe the degree of error? (Points : 4) Weighted moving average Regression Moving average Forecast as a percent of actual Mean absolute deviation Question 4.4. (TCO 5) The way to build in greater flexibility in your workers is to do which of the following? (Points : 4) Pay higher wages to motivate a willingness to do a variety to tasks. Provide a broader range of training. Provide a wide variety of technology to augment workers skills.