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Interviews During a standard process , the agency will carry out the first stage interviews , usually this will be completed over the phone or by video call . The agency will then shortlist the suitable candidates and send over the CV ’ s and summary of the interview .
Once you are happy to interview a candidate , again let the agency do the work . Let them know your availability and the agency can then liaise with the candidate to book in the interview . The agency should then provide all the required info to the worker to attend the interview .
Feedback Another job for the recruiter but this is one of the most important parts of a recruitment process . Ensure that within 24-48 hours of an interview , feedback to the recruiter your thoughts on how the interview went , how the candidate performed and provide constructive feedback to the candidate .
The recruiter should also have feedback for you from the candidate . Interviews are a two-way street , the candidate also needs to know what type of business , team , and culture they are joining , in essence , you are being interviewed too .
Offer Let the consultant do this , you are paying a fee , so let them earn it . Don ’ t low ball or beat around the bush . As a minimum , base the salary on offer on the BIGGA salary guide . There are a lot of jobs on the market and few candidates , candidates who might be taking another offer at any time ! The longer you take to make an offer the less likely it is you will secure the candidate you need .
Pricing There is a misconception that agencies are expensive , however , for the value they can bring , the experience and knowledge you get access to , and the fact that usually a recruiter ’ s fee is “ no win , no fee .” You do get a lot of work for your money .
There are different options out there and here are a few of these .
• Permanent Transfer – 10-25 % of first year annual salary o The client pays a percentage fee , and the worker becomes a permanent employee from day 1 . There will be a rebate scheme in place if a worker were to leave within the first 3-6 months of employment , the agency will either replace the worker for free or provide a percentage refund based on length of service .
• Temp to Perm – 10-15 % of first year ’ s annual salary o A “ try before you buy scheme ” usually over 12 or 26 weeks . The worker will start the job with you on a contract with the recruitment agency . The agency will charge you weekly for the PAYE Cost ( Pay Rate , Holiday Pay and Employers NI contributions ( and pension after 12 weeks ) and the agency fee . After the temp to perm period is complete , the worker would then move to you on a permanent contract and a fee may be payable . There would be no rebate as you have had the temp to perm period to decide if a person is the right fit for you .
• Temp / Contract – 20-40 % of the hourly pay rate o Perfect for seasonal vacancies . The
agency will charge you weekly for the PAYE Cost ( Pay Rate , Holiday Pay and Employers NI contributions ) and the agency fee . At the end of the contract , the worker leaves or you can decide to extend the temp assignment or negotiate a new agreement with the recruitment agency .
Summary Using an agency to support your recruitment process is a fantastic way to get some time back each day while having an expert work do all the leg work . Why sit in your office going through CV after CV or call through multiple applicants , then repeatedly follow up on emails or have candidates not show up for interviews . This will still happen when using an agency but the likelihood of it is reduced , ensuring you are maximising the use of your time and your money !
Working with Chappell Enterprises UK If this article has got your brain juices flowing and want to explore how an agency can help you , you can contact Chappell Enterprises UK on 01908 104250 or hello @ chappellenterprises . co . uk . We will provide you a free market insight report and consultation to advise on all things recruitment .
www . chappellenterprises . co . uk
12 GroundskeepingJournal . co . uk | May / June 2023