Gwynedd Mercy University
AY2024-2025 Graduate Academic Catalog
be made by the student directly to the Director of Accessibility Services . Requests must be made by the student to the Office of Accessibility services in person , by email , or by receipt of the GMercyU Accommodation Application . Other forms of contact such as phone calls or disclosure to other University staff or faculty are not recognized as requests for accommodations . A student who self- identifies as having a disability and requests accommodations is responsible for submitting appropriate documentation and following the procedures as listed on the Accessibility Support web page . No accommodation can be made by Gwynedd Mercy University without completing this process .
All information provided to the Director of Accessibility Services is , in accordance with FERPA , confidential . It is important to allow sufficient time for administrative processing of the application ( this may be four to six weeks ). In addition , accommodation requests are assessed on a case-by-case basis , and accommodations are based on each student ' s individual and unique needs .
For additional information , visit the University ’ s Accessibility Services web page : https :// www . gmercyu . edu / student-life / campus-resources / accessibility-services / student-accessibility- services or email accessibilityservices @ gmercyu . edu
Staff and location : Director of Accessibility Services 215-646-7300 , extension 21014 accessibilityservices @ gmercyu . edu Location : Student Success Center , 2 nd floor , Keiss Library
Accessibility Services Grievance Procedure Grievances falling under the scope of Section 504 of the Rehabilitation Act of 1973 , and Title II of the Americans with Disabilities Act of 1990 , and the ADA Amendment Act of 2008 should be made according to the following procedure . This procedure is applicable only to students who have previously registered with Accessibility Services , regardless of their experience in the classroom to date . A student who has a grievance / concern regarding their disability status , accommodations / modifications , or lack thereof , the “ reasonableness ” presented by the University , or any decisions based on their presentation by faculty , staff or a department ; or has been subjected to discrimination or harassment on the basis of disability should first contact the Director of Accessibility Services . The Director may be able to assist in the informal resolution of the issue , and / or serve as a liaison to the faculty / staff member or department . In instances which directly involve the Director as an integral party to the grievance / concern , the student should contact the Dean of Student Success for attempts at informal mediation / negotiation . To increase the likelihood of successful resolution , such processes must be initiated at the time of conflict . If the student is not satisfied with the outcome of this process , they may proceed to a Formal Complaint . Retaliation against anyone who files a grievance or cooperates in the investigation , or a grievance is prohibited . Formal Complaint : A student may choose this option if attempts at prior resolution have been unsuccessful . A signed , written summary of events must be submitted to the Dean of Student Success within 30 days of the initiation of the grievance process . The summary should include the following :
• The specifics of the concern including any applicable sections of the above laws
• The steps already taken by the student to resolve the issue
• The outcomes of those steps
• The requested resolution to the concern
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