Gwynedd Mercy University ( v 8-11-21 )
AY2021-2022 Graduate Academic Catalog
Interstate Complaint Process ( NC-SARA ): To ensure compliance with state authorization requirements , GMercyU is a member of the National Council for State Authorization Reciprocity Agreements ( NC- SARA ). SARA is an agreement among member states , districts and territories that establishes comparable national standards for interstate offering of postsecondary distance education . As part of our participation in NC-SARA and in compliance with Federal Regulations for Title 34 Education § 668.43 ( b ) Institutional Information , Gwynedd Mercy University provides current and prospective students enrolled in online courses with information for filing complaints . The University strives to resolve complaints in a fair and timely manner . Students residing outside of the State of Pennsylvania while attending Gwynedd Mercy University who desire to resolve a complaint should refer to the University ’ s grievance procedures . If after following the University procedures the issue is not satisfactorily resolved internally and the student seeks additional resolution , the resources below may be used to file complaints in the student ’ s state or the institution ’ s accrediting body .
Student complaints relating to consumer protection laws offered under the terms and conditions of the State Authorization Reciprocity Agreement ( SARA ), must first be filed with the institution to seek resolution . SARA consumer protection provisions require the Institution ’ s Home State , through its SARA Portal Entity , to investigate and resolve allegations of dishonest or fraudulent activity by the state ’ s SARA-participating institutions , including the provision of false or misleading information . The student should begin the complaint process with the institution and if resolution is not found , the student would contact the Institution ’ s Home State SARA Portal Entity . For more information , please visit
https :// ncsara . org / student-complaints .
Commonwealth of Pennsylvania , National Accreditation and Program Accreditation Complaint Processes : If after following the University procedures , the issue is not satisfactorily resolved internally and the student seeks additional resolution , the resources below may be used to file complaints with the appropriate agency in the student ' s state or the institution ’ s accrediting body .
Gwynedd Mercy University is accredited by the Middle States Commission on Higher Education . Contact the Commission on Colleges at 3624 Market Street , Philadelphia , PA 19104-2680 or call 267-284-5000 for questions about the accreditation of Gwynedd Mercy University . Information regarding MSCHE ’ s complaint process can be found on the
MSCHE website under
Complaint Procedures .
Information regarding the Pennsylvania Department of Education complaint process can be found on the website under
Complaint Procedures . For additional information , please contact : Division of Higher & Career Education | Pennsylvania Department of Education - Postsecondary and Adult Education 333 Market Street , 12th Floor | Harrisburg , PA 17126-0333 Phone : 717.783.8228 | Fax : 717.722.3622
ra-collunivseminfo @ pa . gov |
www . education . state . pa . us
To register a complaint , please contact the corresponding Accrediting Organization :
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