Gold Magazine April - May 2013, Issue 25 | Page 43

obvious way is to have things in the local language,” Stavrinou explains, “but the music we use in each country will also be local. It’s very important to connect with the culture of each market. You can’t simply dream up an international marketing campaign and hope to have precisely the same effect in, for instance, the UK and in Tanzania.” Following the resolution and restructuring of Cyprus’ two biggest banks, many commentators have not hesitated to herald the demise of the professional services sector. I ask Stavrinou how he feels about what has happened and what his thoughts are as he looks ahead to six months or a year from now and beyond. it’s easy to sell a product once but in order to sell it again you need a lot of customer service and bit of marketing. We have that. We’ve established ourselves in the services industry as good customer service people. As I said before, we go the extra mile, not because we want to show off but because we really want to and that makes the Cyprus services sector a sellable, credible, bankable, trustworthy product that people will come back to again and again. So yes, I am down about this particular situation but there is light at the end of the tunnel. We can all see it and we have no other choice but to make our way towards it. This doesn’t mean to get to it as quickly as possible but as strategically as possible The Cyprus serv ices s credible, banka ector a sellable, ble, trustwort hy product that pe ople will come back to again and aga in “I think you’ve hit the nail on the head in the wording of your question. We’ve got to look ahead,” he replies. “We have no choice but to look forward and I feel that I am part of an entire nation that is looking forward at this moment. As Cypriots we are fortunate to have a fantastic characteristic: survival is in our DNA. We’ve survived so many difficult situations, come back and done better. We’ve been struck down again and we’ve survived again. Each time we’ve got back onto our feet and we’ve grown taller and even more proud. Yes, we are complainers; yes we cry and we point fingers but at the end of the day people get down to work and do something.” Stavrinou views the Cypriots as “supremely patriotic people” for whom the common goal is exactly the same for all, “no matter whether you’re a hairdresser or a house cleaner of the manager of SHARK or a top lawyer in a major firm. Miraculously, people get together and they do what they have to do.” On the specific question of how the present crisis will affect the services sector, he remains optimistic. “I always say that so that it becomes brighter month by month, year by year. Eventually we’ll get there, I’m very optimistic about that.” If he sounds an optimist by nature, that is not entirely true, he says. “In my life I’ve had far too many negative things happen to me. I ought to be a pessimist!” He does concede, though, that he tends to see most things in a positive light. “The only problem that we cannot solve is knowing the precise time we’re going to die. Everything else has a solution – whether shortterm, long-term, difficult or easy. To me the ultimate strategy in anything – from selling energy drinks to enjoying a happy personal life – is simplicity. Bring the problem down to its simplest form and deal with it. I think this is what we are all doing now.” Johny Stavrinou turns 40 this year and he believes that it is now up to his generation to pave the way for a brighter future for those who are younger than him and to create opportunities for them. “We cannot sit back and allow those who have lived two thirds of their professional life and are ready to retire to go back to square one and do things for us,” he says. “That would be irresponsible on our part. People in my position who have the ability to do something for young people, for institutions, non-profit organisations or universities must realise that they have a responsibility to pave the way – or at least add a couple of avenues – for the youngster who is thinking right now, ‘Where am I going in this country that is on the brink of bankruptcy?’ It’s now up to us.” Where does Stavrinou see himself at 50? Still here and marketing SHARK? “I still want to be on the island of Aphrodite, that’s for sure,” he states confidently. “This is home for me, the place where I’m very proud to be. I very much doubt if you’ll find a prouder Cypriot than me – or one who criticises the place as much as I do! But ten years from now, I would still like to be part of this company and involved in marketing this brand and representing it at a global level. Osotspa Europe Ltd in Cyprus is a subsidiary of Osotspa Co., Ltd in Bangkok Thailand, a 120-year old company and a world leader in speciality drinks. It possesses supreme business ethics and prides itself on the supportive, trustworthy and respectful relationship that it has established with its consumers, partners and st