Gold Magazine April - May 2013, Issue 25 | Page 42

PROFILE hen my experience w efit In he ben perfect place comes down to t ucracy the an internait for tional company burea of the country, Africa, dow servicingand the Europe ut of the win Middle East.” seems to go o Although he had alwas obliged to go back to South Africa until 2004 when the family took a final decision to sell up and return to Cyprus. Stavrinou began his first ‘proper’ job with Hermes Airports (as Commercial Manager for Paphos) before his involvement with SHARK and its makers Osotspa came about in a typically Cypriot way when someone working for the company had become acquainted with a member of the Cyprus Rugby Federation of which Johny Stavrinou is proud to be the Honorary President (“Breaking the world record for consecutive victories is great. I remember how, in 2004, it was impossible to find a rugby ball here. And now, look at where we are!”). Stavrinou’s name came up as a potential candidate to head a small office in Cyprus and manage the local market. Following a “challenging and testing selection process, including a 5-hour interview in Zagreb”, the original proposal was expanded and Stavrinou suddenly found himself in charge of 62 markets. The reasons why Osotspa had chosen Cyprus as its regional office reflect the successful marketing that the island has been carrying out for many years: “Cyprus has a great reputation for its favourable tax regime but it’s much more than that,” says Stavrinou. “The services you get in Cyprus are top quality and the legal and financial people who advise you or manage your company for you are of the highest professional standards. They care about you. The reputation of Cyprus extends beyond tax issues. It is known as a place where, if you put your company here and entrust Cypriot companies to advise you on financial and legal matters, it’s guaranteed that you will be looked after as if the company is their own. I have seen for myself how local service providers are always willing to go the extra mile, not to impress you but because they want to. So Cyprus is a strategic location, it has an attractive tax regime, it provides quality service that you will rarely find in neighbouring countries… These alone make it ways been in touch with his Cypriot roots, when he finally started working on the island, Johny Stavrinou came up against substantial cultural differences with what he had come to know in South Africa. “At the end of the day, the result of a business transaction in South Africa or Cyprus is exactly the same but the actual process is quite different,” he says. “When I first came to Cyprus, the laidback attitude did bug me, I must admit! Negotiations were very concise, precise and professional but I often wished that more decisions could be made at the table instead of after lunch, dinner and 40 cups of coffee! However, since those early days I have come to view this way as a very good Mediterranean strategy which allows you to reflect on what has happened and to put things into perspective, so that you can then move on. Now I quite like that approach as long as it’s not too laid-back.” It was obviously a good move for Osotspa to open an office in Cyprus but are there things that could be done to make things even better and more attractive to business? The latest situation notwithstanding, Stavrinou is more than happy with the island’s services sector. “I think that we just need to maintain what we already have and build on that. We have quality, professional services, setup services that are faster than anywhere else I know of, and whether you’re dealing with the port authorities, customs officials or ministries, in my experience when it comes down to the benefit of the country, bureaucracy seems to go out of the window.” How does Johny Stavrinou go about dealing with the 62 markets on the three continents that fall under his supervision? “It’s simple. I listen,” he tells me. “The most important thing in my opinion is to listen to what each of 42 Gold the international investment, finance & professional services magazine of cyprus those 62 markets is telling me. I need to know what they want from me. In each of those markets, SHARK is not what I tell them it is but what they tell me it is. We treat each market separately.” Stavrinou is at his most animated when talking about SHARK and his eyes light up when I ask him how the drink is promoted: “SHARK is a cool, young, fresh, party, have-a good-time lifestyle energy drink associated with liberalism, free expression, fun times, fashion, and a non-discriminatory, be-what-you-want philosophy! And it’s great!” he adds, and this is not just sales talk. He means it. “We very rarely communicate the energy drink part of it,” he goes on. “It’s the lifestyle that is promoted much more. In all our regions the basic communication for SHARK is exactly the same but how we expedite it is quite different. For example, Kenya, Tanzania and Uganda are markets that are geographically quite close to one another but the marketing in each one is quite different from that in the others. So if we have a TV advert, f ܈^[\K